Terms & Conditions

1. BOOKING A SINGLE COURSE

1.1 Course format

S Plan-Fit classes are offered in 4-week courses. A single course provides one reserved class per week for 4 consecutive weeks, giving a total of 4 sessions. Course dates are published for each course and may occasionally cross from one calendar month into the next.

1.2 Classes are not sold individually

Classes are sold as courses and are not available to book as individual sessions.

1.3 Your reserved place

When you book a course, your place is reserved in the class you have selected for the full 4-week course.

1.4 Using your sessions in another class

If you are unable to attend your usual class, you may request to use that session in another suitable S Plan-Fit class within the valid course dates. Alternative classes are subject to availability, suitability and confirmation by S Plan-Fit. You should not attend another class without first receiving confirmation. Your regular reserved class remains your booked class; a catch-up session does not transfer or change your permanent place.

1.5 Payment

Payment is required in advance to reserve your place. A place is only confirmed once the required payment has been received.

1.6 Unused sessions

Refunds are not given for sessions that are not used. Unused sessions cannot be carried forward to another course, transferred to another person or exchanged for cash or credit.

1.7 Booking future courses

Booking a single course reserves your place for that course only. It does not automatically reserve a place in future courses. Places for the next course become available when the relevant enrolment period opens.

2. BOOKING A PLAN

S Plan-Fit offers longer-term Plans for clients who wish to reserve their regular classes over a full term.

2.1 Term length

S Plan-Fit terms will usually run for 16 weeks, consisting of four consecutive 4-week courses. However, approximately once a year, the term may be shorter and run for 12 weeks, consisting of three consecutive 4-week courses. Where a 12-week term applies, the available Plans and their prices will be adjusted accordingly to reflect the shorter term and the number of sessions included. The specific term dates, available Plans and prices will be clearly published when enrolment opens.

2.2 Available Plans

S Plan-Fit offers the following Plans for a standard 16-week term:

• Progress 16 — 16 sessions
• Mastery 32 — 32 sessions
• Transform 48 — 48 sessions

Plans are valid for the published term, normally covering four consecutive 4-week courses. Where a 12-week term applies, Plans and session numbers will be adjusted and published accordingly.

2.3 Special Plan 8

The Special Plan 8 may be offered to new clients joining part-way through a term, or existing clients who require additional sessions. This plan is not always available and is offered at the discretion of S Plan-Fit according to available places and current class numbers.

2.4 Sessions included in a Plan

Each Plan includes the specified number of sessions to be used within the published term. Unused sessions at the end of the term cannot be carried forward, refunded or transferred to another person, unless a specific S Plan-Fit promotion expressly states otherwise.

2.5 Reserved classes

When purchasing a Plan, your regular place is reserved in the class or classes you select for the duration of the term. If you miss a reserved class, you may request to use that session in another suitable S Plan-Fit class within the valid term dates. Alternative classes are subject to availability, suitability and confirmation by S Plan-Fit. A catch-up session does not change or transfer your regular reserved place.

2.6 Payment

Usually, 50% of the Plan price is required to reserve your place. The remaining balance must be paid by the final payment date announced when enrolment opens and, in all cases, before attending the first class covered by the Plan. A place is only confirmed once the required initial payment has been received.

2.7 Refunds

Once a Plan has been purchased, payments are non-refundable.

2.8 Plan benefits and promotions

Benefits offered with a Plan, such as promotional gifts, additional sessions or permission to use sessions from a future Plan in advance, are subject to the conditions of the relevant promotion. Unless otherwise stated, promotional benefits become available once the Plan has been paid in full, even if the Plan's official start date has not yet arrived.

3. S PLAN-FIT AT SILVES YOGA CENTRE

Sandra Homer / S Plan-Fit rents the studio at Silves Yoga Centre and operates classes within the rules and conditions of the venue. The class timetable is published for each course or term. S Plan-Fit aims to provide a choice of suitable classes each week. The number and type of classes offered may vary between terms according to client bookings, demand, availability and other practical considerations. Once a client's place has been confirmed, S Plan-Fit will make reasonable efforts to maintain the published timetable and the client's reserved class.

Timetable changes

S Plan-Fit reserves the right to make reasonable changes to the timetable before a new term begins, including changes to class times, class types or the number of classes offered, where necessary to reflect bookings, demand, venue availability or the needs of the majority of clients. Where a change directly affects a confirmed booking, S Plan-Fit will communicate the change as soon as reasonably possible and will seek to provide a suitable alternative where available.

4. JOINING S PLAN-FIT

Before joining, new clients are required to complete:

A. Health & Movement Questionnaire

This provides information about your current health, injuries, physical limitations and other relevant considerations so that exercises can be appropriately adapted.

B. Client Insurance Registration

The information required for client insurance must also be provided. Where applicable, the insurance charge is payable separately. The amount may be adjusted according to the time of year that you join, depending on the insurance policy period. A free trial session, where offered by S Plan-Fit, does not normally require the annual client insurance registration unless otherwise stated.

Changes to your health

You are responsible for informing Sandra of any significant change to your health, injury, medication or physical condition that may affect your ability to exercise safely.

5. ARRIVING FOR YOUR CLASS

The Yoga Centre opens approximately 10 minutes before each class. This time is needed for the previous class to finish and for the studio to be prepared for the next session. Please do not arrive earlier than this unless specifically arranged. Classes start promptly at the published time. If you arrive after the class has started, the studio door may be closed or locked and you may not be able to enter. Late arrival does not extend the class time and does not entitle you to a refund or replacement session.

6. CANCELLATION OF CLASSES BY S PLAN-FIT

S Plan-Fit classes may occasionally need to be cancelled because of circumstances outside Sandra's reasonable control, such as severe weather, illness or circumstances where Sandra is unable or advised not to teach. Where S Plan-Fit cancels a class, reasonable compensation will normally be provided in the form of a replacement session. Where the timetable provides at least 6 classes per week, cancelled sessions may be made up by attending additional suitable classes within the Plan period, subject to availability. Where cancellations occur towards the end of a Plan period and there is insufficient time to use the replacement sessions, S Plan-Fit may allow those sessions to be used during the following month. Any replacement sessions must be used within the period specified by S Plan-Fit and cannot be carried forward beyond that period. Replacement sessions are subject to availability and suitability.

7. CLIENT RESPONSIBILITY

Clients are responsible for:

• Providing accurate and up-to-date information when joining
• Informing Sandra of relevant changes to their health or physical condition
• Following exercise instructions and safety guidance
• Working within their own physical limits
• Informing Sandra if an exercise causes pain, discomfort or other concerning symptoms
• Following the S Plan-Fit booking and catch-up procedures

S Plan-Fit classes are designed to be adapted to individual needs, but clients remain responsible for communicating relevant information and following appropriate guidance.

8. COMMUNICATION

S Plan-Fit uses the website and designated WhatsApp communication channels to provide information about classes, courses, timetable changes, enrolment dates and other important announcements. Clients are asked to check the available information before contacting Sandra with general questions. During teaching and class changeovers, Sandra may not be able to respond immediately to messages or individual enquiries.

9. ACCEPTANCE OF TERMS

By booking and paying for a S Plan-Fit course or Plan, you confirm that you have read, understood and accepted these Terms & Conditions. S Plan-Fit reserves the right to update these Terms & Conditions when necessary. Any significant changes affecting future bookings will be communicated before the relevant booking period.